Privacy Policy

Collection of your personal information

Many parts of the Bainbridge Health website can be viewed without providing personal information, however, for access to the Bainbridge Health website and platform and customer support services you are required to submit personally identifiable information. This may include but is not limited to your name, a unique username and password, and other sensitive information in the event of password recovery.

We use cookies, pixel tags, log files, and other technologies (collectively, “Data Collection Technologies”) to help us provide the Services, tailor our content and enhance your online experience. Our Data Collection Technologies include:

• Cookies. A cookie is a small file placed on your computer’s hard drive that collects and stores information about your equipment, preferences and browsing patterns. We use cookies to analyze web page traffic, usage patterns, and to tailor our Services to your individual interests. For more information about cookies, visit allaboutcookies.org.
• Google Analytics. We use Google Analytics to helps us understand how users engage with our Services. Google Analytics uses cookies to track your interactions with our Services, then collects that information and reports it to us, without identifying individual users. This information helps us improve our Services so that we can better serve users like you. For more information on Google Analytics, visit google.com/analytics.
  

You can set your Internet browser settings to stop accepting new cookies, to receive notice when you receive a new cookie, to disable existing cookies, and to omit images (which will disable pixel tags). Note that the opt-out will apply only to the browser that you are using when you elect to opt out of advertising cookies. Please note, without cookies or pixel tags, you may not be able to take full advantage of all features of our Services.

Some web browsers incorporate a “Do Not Track” feature (“DNT”) that signals to the websites that you visit that you do not want to have your online activity tracked. Many websites and applications, including our Services, do not currently respond to web browser DNT signals because such signals are not yet uniform. For more information about DNT signals, please visit allaboutdnt.com.

Sharing of your personal information

Bainbridge Health may collaborate with third party consultants to delivery services to its customers. Those consultants may be permitted to obtain only the personal information they need to deliver the service. Bainbridge Health takes reasonable steps to ensure that these organizations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we collect the following non-personally identifiable information, including but not limited to:

• browser type, version and language,
• operating system,
• pages viewed while browsing the Site,
• page access times, and
• referring website address.

This collected information is used internally for the purpose of monitoring visitor traffic, trends and delivering personalized content to you. In order to permit you to access some features of the Bainbridge Health website and associated resources we may collect certain information such as, but not limited to, name, email address, position and organization. This information may be used to provide you with marketing updates such as, but not limited to, our newsletters, webinars and white papers.

We encourage you to communicate your preferences to us about how we use your Personal Information.

• Unsubscribe from marketing. You may opt out of receiving marketing communications from us by following the instructions included in each communication or by emailing us at support@bainbridgehealth.com. If you receive marketing communications from any of our business partners or other third parties, you must opt out with each of those parties. Note that if you unsubscribe from our marketing communications, you still may receive transactional and other administrative communications from us under your Provider Agreement or other arrangement with us.

Security of your personal and provided information

Bainbridge Health will take reasonable steps to store your information in a secure manner, and to avoid risks such as inadvertent disclosure or unauthorized access. Bainbridge Health’s systems use multi-layered security, including physical security, firewalls, encryption, and full user audit-logging in the web platform. Bainbridge Health will only store data in facilities which have been audited to meet appropriate security and auditing standards, such as ISO 27001, CSA CCM, and PCI-DSS. Bainbridge Health will endeavor to monitor and implement new security measures where appropriate.

Changes to the Policy

Bainbridge Health reserves the right to make changes and amendments to this privacy policy.